This whitepaper explores how government agencies are accelerating digital transformation to improve citizen experience (CX). With global government IT spending rising and CX expectations shaped by private-sector standards, agencies are prioritizing transparency, modern tools, streamlined service delivery, and stronger cybersecurity (highlighted on page 2). The paper explains how open data initiatives—centered on transparency, participation, and collaboration—build public trust (page 3). It also outlines key trends shaping digital government, including AI-driven automation, mobile government services, hybrid/multicloud adoption, and heightened cybersecurity needs. Ultimately, it positions colocation data centers as essential infrastructure to support scalable, secure, and citizen-focused di

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