This whitepaper highlights how AI-powered low-code platforms are reshaping enterprise IT from a centralized, bottlenecked function into a distributed engine of innovation. By enabling business users to build applications alongside IT, organizations can reduce development backlogs, accelerate delivery, and better align solutions with real-world needs. Zoho’s experience—building over 6,000 apps used by 18,000+ employees—demonstrates gains in speed (70–80% faster development), efficiency, and collaboration. AI-driven low-code democratizes development, improves governance, and lowers costs, ultimately transforming IT into a strategic partner that drives agility, scalability, and competitive advantage.

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