Infosys’ “Hybrid Workplace 2.0” white paper outlines evolving work models post-pandemic, emphasizing employee wellbeing, retention, and productivity. Trends include burnout, digital fatigue, and the Great Resignation. Solutions involve data-driven feedback, “boomerang” hiring, synchronized breaks, and balanced communication. It promotes equitable remote experiences, workplace analytics, and tools like Microsoft Viva. Future disruptions like VR and AI (e.g., ChatGPT) are reshaping onboarding and knowledge work. Success in Hybrid 3.0 depends on blending tech with human-centric design to ensure happiness, connection, and resilience.

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