The Prema Consulting white paper explores the digital wallet landscape, defining wallets as apps that store payment methods, loyalty programs, and IDs using tokenization for secure contactless payments. Providers include banks, fintechs, tech giants, payment processors, and telecoms. Digital wallets enhance customer engagement, open new revenue streams, and expand financial inclusion. Trends include biometrics, mobile commerce, blockchain integration, and expansion into emerging markets. While benefits include convenience, security, and personalization, fintechs face hurdles like regulatory compliance, cybersecurity risks, and user adoption. Success requires strong UX, partnerships, innovation, and scalability.

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