This whitepaper provides a comprehensive guide to implementing IT Chargeback in state and local governments to improve financial transparency, accountability, and resource efficiency. It explains how IT Chargeback directly attributes IT service costs to consuming departments, replacing opaque budgeting methods with usage-based cost visibility. The document outlines key principles, benefits, and step-by-step implementation guidance, including defining chargeable services, integrating cost data, stakeholder engagement, pilot programs, and full-scale rollout. By adopting IT Chargeback, governments can optimize IT spending, align investments with public-service objectives, and strengthen stewardship of taxpayer funds.

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