Native Microsoft 365 capabilities provide availability but fall short of comprehensive data protection, long-term retention, and ransomware recovery. This white paper explains common protection gaps across Exchange Online, OneDrive, SharePoint, and Teams, including limited retention, lack of granular restores, and shared responsibility misconceptions. It outlines how accidental deletion, insider threats, and ransomware can still result in data loss without independent backup. The paper emphasizes the importance of immutable, air-gapped backups and centralized visibility across SaaS workloads. Best practices for retention governance, compliance, and rapid recovery are discussed, helping organizations close protection gaps and ensure business continuity for Microsoft 365 environments.

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