Retailers are facing intense pressure from rising costs, supply chain disruptions, and changing consumer behaviors. To respond, many adopted point solutions, but these often lead to siloed data and inefficiencies. The joint Accenture-Workday perspective argues that composable, interoperable, cloud-based systems are now essential for agility and resilience. The paper outlines four major retail pain points—inventory, workforce, omni-channel operations, and labor forecasting—and introduces four integrated solutions to address them: merchandising, revenue analytics, workforce planning, and workforce management. These enable unified, real-time data access to drive faster, smarter decision-making across the organization.

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