White Paper
ServiceNow Mobile Security: Secure your data while delivering a seamless mobile experience
This ServiceNow whitepaper outlines how its mobile apps secure enterprise data while delivering a seamless user experience. Mobile Agent and Now Mobile run on iOS and Android, using TLS/SSL with FIPS 140-2 encryption, OAuth 2.0, and multifactor authentication. Role-based access ensures only authorized data use, while offline data is AES-256 encrypted and auto-deleted after 48 hours. Built-in data loss protections include copy/paste restrictions, app pin, and screen blurring. ServiceNow supports major MDM/MAM vendors (Intune, AirWatch, Blackberry, Jamf) for policy enforcement. Secure development follows OWASP best practices with annual penetration testing.
