White Paper
The building blocks of user experience
Virtusa helped companies elevate user experience (UX) by leveraging Pega’s UX architecture, including Cosmos and DX API, to create seamless, world-class digital interactions. Their expertise enabled businesses to align UX design with IT capabilities, ensuring solutions met evolving user expectations and needs. Virtusa’s focus on continuous UX improvement empowered organizations to differentiate their products, enhance customer satisfaction, and drive engagement through intuitive, responsive, and personalized experiences that supported long-term business success in competitive markets.