Organizations modernizing IT and focusing on employee experience see strong returns—IDC found every $1 spent on workforce enhancements increased customer satisfaction by 70%. Workday HCM users reported benefits like automation, scalability, and better data use. IDC estimates $10.1M in annual average benefits per organization, a 322% ROI over three years, and a 14-month payback. Gains included improved HR productivity, efficient platform management (72%), faster scaling (49% less time), and stronger performance across security, compliance, and analytics teams.

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