WHITE PAPER The Role of AI in Digital Employee Experience (DEX)2 © 2024 Riverbed Technology LLC. All rights reserved. Contents Managing the Digital Experience is Getting Harder, Not Easier ................................................................4 AI Empowers Human Ingenuity ....................................................................................................................4 AI-Ready Data for Effective Root Cause Analysis, Troubleshooting and Continuous Improvement ....6 Intelligent Automation ..................................................................................................................................8 The Emergence of Qualitative Feedback for AI-enabled DEX ...................................................................8 AI-Enabled Digital

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