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White Paper

Utilizing Conversational AI to Rebound from the COVID-19 Colonoscopy Backlog

Utilizing Conversational AI to Rebound from the COVID-19 Colonoscopy Backlog

Utilizing Conversational AI to Rebound from the COVID-19 Colonoscopy Backlog

Orbita
Pages 8 Pages

COVID-19 caused major delays in colonoscopies, risking late-stage cancer diagnoses and billions in lost revenue for providers. Orbita’s conversational AI helps gastroenterologists address the backlog by automating patient outreach, scheduling, and education across preferred channels. Campaign-based flows enable appointment booking, prep guidance, and FAQs, reducing call center strain and boosting engagement. By simplifying scheduling and personalizing communication, providers can fill open slots, extend hours, and reach high-risk patients—improving outcomes, restoring revenue, and ensuring timely colorectal cancer screenings.

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