This Booz Allen white paper explores ChatGPT’s architecture, use cases, and future in enterprise and government. Built on GPT-3.5/4 with reinforcement learning from human feedback, ChatGPT excels at content generation, code debugging, translation, and summarization. It highlights prompt engineering as key to unlocking performance. Government use cases include compliance, citizen services, and training. Benefits include efficiency, cost savings, and improved service delivery. Challenges remain in bias, accuracy, legal rights, and sustainability. Booz Allen emphasizes responsible adoption and AI customization to ensure value and ethical use.

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