Many organizations are still on their digital transformation journey, hindered by the inertia of "business as usual." While most leaders acknowledge the importance of digitalization, only a fraction have CEOs directly driving resilience initiatives. Deloitte's research highlights a gap between digital investment and strategic articulation, emphasizing the need for adaptable business models. Digital transformation is imperative for meeting the expectations of tech-savvy consumers and upgrading core operational processes across industries, from financial institutions to e-commerce and government agencies.

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