Newgen Software helped a leading Indian bank modernize its trade finance operations by automating processes and integrating disparate systems. This eliminated duplicate data entry and manual document verification, significantly improving accuracy and efficiency. Newgen’s solution increased First Time Right (FTR) processing to over 95%, enhancing cost efficiency and customer experience. By streamlining workflows and providing scalable technology, Newgen enabled the bank to handle growing trade finance volumes effectively while delivering faster, more reliable services to its 39 million customers nationwide.

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