Newgen Software helped a leading Indian insurer automate its end-to-end claims journey, enabling quick, accurate, and secure settlements. By replacing the tedious legacy system, Newgen streamlined claims initiation and processing, reducing operational inefficiencies and delays. The solution also enhanced access to comprehensive customer data, allowing for personalized service delivery. This digital transformation improved overall claims management efficiency, elevated customer experience, and supported the insurer’s goal to provide simple, effective health and general insurance solutions across diverse plan offerings.

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