Newgen Software helped a leading Indian life insurer streamline its claims processing by implementing a unified platform that addressed process gaps and reduced operational expenses. The solution significantly shortened turnaround times by automating workflows and improving claims management efficiency across the insurer’s extensive network of over 15,000 bank branches. Newgen’s technology enhanced coordination, minimized delays, and accelerated claims resolution, enabling the insurer to deliver faster, more reliable services while supporting its commitment to meet diverse customer needs nationwide.

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