Case Study

A Multifaceted Approach to Savings: Scheduling, Registration, Labor, Non-Labor and Revenue Cycle

A Multifaceted Approach to Savings: Scheduling, Registration, Labor, Non-Labor and Revenue Cycle

Huron Consulting Group helped Queen’s Medical Center identify and implement improvements across scheduling, registration, labor, non-labor, and revenue cycle operations. Working closely with leadership, Huron introduced process redesigns, performance accountability structures, and workflow optimizations. These efforts resulted in $25 million in annually recurring savings and over $6 million in revenue cycle benefits, achieved without negatively impacting quality, by enhancing operational efficiencies, driving cost reductions, and improving revenue capture throughout the organization.

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