Newgen Software helped the Bahamian bank achieve end-to-end automation of its lending and onboarding processes. By replacing legacy, manual workflows with a unified digital platform, Newgen reduced turnaround times and minimized errors. The system streamlined branch-wise operations, improved data accuracy, and ensured compliance with international tax regulations like FATCA and CRS. This transformation enhanced customer service, increased operational efficiency, and supported the bank’s goal of delivering faster, more reliable financial services across its extensive branch network.

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