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Access Direct’s Journey from Customer to Quadient Hub

Access Direct’s Journey from Customer to Quadient Hub

Access Direct’s Journey from Customer to Quadient Hub

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2 Pages

This case study follows Access Direct’s evolution from a longtime Quadient customer into the Northeast U.S. production hub for Impress Distribute. The company produces more than one billion mailpieces annually and needed additional automation and capacity to support high-volume, regulated communications. Quadient AIMS tracks every document from file preparation through USPS handoff, providing closed-loop verification, audit reporting, and proof that each envelope contains the correct materials. After a year of onboarding, testing, and integration, Access Direct launched the hub and invested in a DS-1200 G5iQ folder inserter. The new equipment is expected to automate complex jobs, support varied formats, reduce team-based manual work to one operator, strengthen quality control, and improve

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