Altice Portugal, a wholly owned subsidiary of the multinational Altice Group and Portugal's largest telecom company serving consumers and businesses across cable, mobile, and satellite networks, faced challenges tracking network-based services amid complex legacy infrastructure, SD-WAN, cloud, and ISP mixes. Broadcom's DX NetOps delivered comprehensive coverage of performance, fault, and flow across traditional and SD-WAN setups, while AppNeta extended visibility into unmanaged networks beyond the edge. This slashed mean-time-to-resolution from hours to minutes, provided insights to optimize user experiences, accelerated new service delivery, enhanced scalability for over 50,000 devices, and boosted customer satisfaction.

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