Case Study
Automation saves healthcare leader $14M, delivers 2.6X ROI
To unify operations across federated business groups, a major US managed healthcare organization partnering with 24 million members engaged Cognizant to drive an end-to-end digital transformation. Cognizant deployed advanced automation software and structured change management solutions to bridge decentralized funding and streamline core healthcare workflows. This strategic intervention provided focused education and aligned automation efforts across the enterprise. By implementing robust digital tools and intelligent process automation, Cognizant helped the health plan optimize administrative efficiency, eliminate operational silos, and successfully accelerate its journey toward better health outcomes for millions of members.
