Funds are tight at this nonprofit, which provides housing and other services to an underserved urban population, so they maintain systems for as long as possible, investing in upgrades only when absolutely necessary. As a result, 80% of its phone system is still running on legacy copperbased PRI services. When they are forced to make a move because there’s a failure or copper circuits are decommissioned, BCM One upgrades them to SIP trunks over Ethernet. But many of their 44 locations are in old buildings in residential neighborhoods where there simply isn’t enough commercial activity for carriers to bring in business-grade fiber to support the necessary upgrades. They needed a modernization plan that fit their conservative approach and budget and that would address the locat

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