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Case Study

British Telecom (BT) Drives Development Transformation With Eggplant

British Telecom (BT) Drives Development Transformation With Eggplant

British Telecom (BT) Drives Development Transformation With Eggplant

Keysight
Pages 5 Pages

British Telecom (BT), a global leader in communication services, manages extensive business support systems (BSS) for millions of customers across the UK. To modernize its complex infrastructure, BT turned to Keysight’s Eggplant software to drive a significant development transformation. By integrating this advanced testing solution, BT effectively optimized its critical support systems, which are vital for both digital customer interactions and internal call center operations. Keysight’s automation capabilities empowered BT to enhance service delivery, improve overall system performance, and accelerate the development of its broadband, TV, and mobile services, ensuring a more reliable and seamless experience for its massive user base.

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