This case study describes how BavariaDirekt, a direct insurer within the Sparkassen Finanzgruppe, future‑proofed its enterprise architecture using Camunda. With support from Camunda’s Accelerator Program, the company reengineered and automated core processes to reduce complexity and improve agility. BavariaDirekt achieved nearly complete end‑to‑end automation for online workflows and significant automation even for processes involving unstructured data. The transformation enabled systems to go live three to four times faster, improved customer satisfaction, and created a scalable, AI‑ready platform. By modernizing its process architecture, BavariaDirekt strengthened operational efficiency while positioning itself for innovation and long‑term growth in a rapidly evolving insurance landscape

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