One of the largest county governments in the United States transformed remote work by deploying the Zscaler Zero Trust Exchange to support more than 70,000 employees across 36 departments. During the pandemic, the agency rapidly implemented Zscaler Private Access (ZPA) and Internet Access (ZIA), transitioning 20,000 users within three weeks while replacing legacy VPN infrastructure. The solution improved visibility into thousands of applications, enabled secure access without compromising performance, and equipped executives with actionable cybersecurity insights through real-time reporting. By adopting a cloud-native zero trust architecture, the county strengthened security, simplified application access, improved Microsoft 365 performance, and established a scalable hybrid work environme

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