Case Study

Case Study - Fast Food Franchise

Case Study - Fast Food Franchise

Pages 3 Pages

A leading fast food franchisee with over 900 stores in Brazil, part of a $5 billion global corporation emphasizing quality food, responsible sourcing, and employee development, adopted Serviceaide’s Luma virtual agent. The solution improved employee experience, reduced error rates in just seven weeks, and supported flexible schedules, world-class training, advancement opportunities, and education benefits for superior customer service across operations.

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