The client, a leading Toronto-based life, health, and insurance company operating across Canada, the U.S., and Asia, faced critical gaps in its CIAM environment, including inconsistent user experience, lack of robust MFA, absence of risk-based authentication, and missing features for managing support requests. With a major ForgeRock upgrade planned, the client sought strategic and tactical guidance for seamless implementation. Simeio was engaged to assess the current environment, identify vulnerabilities, and deliver actionable recommendations, enabling improved security, optimized user experience, and readiness for future enhancements.

Join for free to read