Sudlows secured a break-fix contract with a major office space leasing company to maintain Audio Visual equipment quality across over 100 locations throughout the UK and Europe. The contract encompassed three key elements: core AV support with stock holding and remote assistance for each site; planned preventative maintenance featuring two annual PPM visits per location for thorough AV audits; and allocated call-outs under strict SLA terms for rapid on-site response. Sudlows' advanced software enabled real-time remote diagnostics, predictive maintenance scheduling, seamless stock tracking, and swift issue resolution, ensuring minimal downtime, enhanced reliability, and superior AV performance across all facilities.

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