A global medical device company faced aging, siloed systems for HCP/O engagement and transparency reporting, creating compliance risks. Partnering with IQVIA, they adopted the HCP/O Engagement and Transparency Reporting (ITR) platform, integrating best practices, automated workflows, and real-time compliance visibility. Success hinged on proactive change management, agile rollout, and stakeholder engagement, ensuring adoption across divisions. Benefits included embedding legacy compliance controls, faster validation, and dramatically reduced process times—cutting document turnaround from 10 days to under an hour. The platform now supports scalable global expansion and evolving regulatory needs.

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