Case Study
Chuck E. Cheese Unlocks Technology Efficiency with AI-Driven Automations Powered by Tanium
This Tanium case study explains how CEC Entertainment, the operator of Chuck E. Cheese and Peter Piper Pizza, modernized endpoint management across more than 650 locations and 5,000 endpoints using the Tanium Autonomous IT Platform. Replacing legacy IT tools with AI-driven automation, CEC improved asset visibility, automated patching and provisioning, enabled remote endpoint recovery, and integrated real-time inventory with ServiceNow. The solution resolved over 80% of downed endpoints without hardware replacement, reduced annual hardware and service costs by $250,000, achieved 99% autonomous patching, eliminated thousands of support tickets through AI-powered self-service, reduced issue resolution from two days to under four hours, and delivered a 100% return on investment within the firs
