Essex Partnership University NHS Foundation Trust (EPUT) serves 2.5 million people across Bedfordshire, Essex, Suffolk, and Luton with community health, mental health, and learning disability services. Facing diverse phone systems, legacy IT challenges, and the PSTN/ISDN phase-out, EPUT sought to modernize telephony under the Network Services 2 Framework. Cinos software deployed a resilient SIP solution with seamless voice integration, failover redundancy, and scalable VoIP capabilities, unifying communications, ensuring uninterrupted service during transitions, and empowering efficient, future-proof operations for critical healthcare delivery.

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