Case Study

Citi Field Delivers Transformative Ingress Experience for New York Mets Fans with the Help of Evolv

Citi Field Delivers Transformative Ingress Experience for New York Mets Fans with the Help of Evolv

Citi Field Delivers Transformative Ingress Experience for New York Mets Fans with the Help of Evolv

Citi Field, home of the New York Mets, transformed its fan entry experience by replacing 40 walkthrough metal detectors with 11 ruggedized Evolv Express dual-lane systems integrated with Evolv Cortex AI, Evolv Insights, Wicket facial authentication ticketing, and the Evolv mobile app. Following a three-year evaluation and phased deployment, the stadium eliminated long security lines that previously lasted 30 to 40 minutes, reduced its screening footprint by 75%, and created a faster, non-intrusive entry process that allows fans to move seamlessly from security screening to ticketing. Real-time analytics helped optimize traffic flow, staffing, and threat detection, while integration with other security technologies strengthened operational awareness. The deployment improved fan satisfaction

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