Case Study

Citizens Advice Manchester Leveraged Virtru to Unlock a Digital-First Approach to Correspondence and Improve their Client Experience

Citizens Advice Manchester Leveraged Virtru to Unlock a Digital-First Approach to Correspondence and Improve their Client Experience

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virtru.com ©2020 Virtru Corporation. All rights reserved. Citizens Advice Manchester Leveraged Virtru to Unlock a Digital-First Approach to Correspondence and Improve their Client Experience The Citizens Advice network is made up of 280 independent charities. Supporting nearly 55,000 individuals per year, the Manchester office provides free, independent, confidential advice to UK citizens on a wide range of subjects, ranging from housing, debt, healthcare, benefits, and employment. We spoke with Stuart Pearson, Chief Digital Officer at Citizens Advice Manchester, to learn why he and his team selected Virtru as their data protection and privacy solution for their digital transformation. With Virtru, Citizens Advice Manchester was able to: • Improve client communication speed and ef

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