CNA, the nonprofit research organization serving the U.S. Department of the Navy, leveraged the Zscaler Zero Trust Exchange to modernize security while enabling responsible adoption of generative AI. Researchers previously relied on legacy VPNs, network access controls, and manual approval processes that slowed access to AI tools and created operational inefficiencies. By implementing Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), CNA eliminated legacy infrastructure, improved user experience, and reduced operational overhead. The organization then deployed Zscaler Generative AI Security to securely enable access to public AI platforms while monitoring prompts, preventing sensitive data leakage through AI Data Loss Prevention, and isolating AI sessions using browser isolat

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