The client relied on one internal recruiter for direct hires and 12 staffing firms for contingent labor, creating inefficiencies and high costs. They sought a single partner to consolidate talent acquisition, streamline communication, and improve processes. As production needs surged during the COVID‑19 pandemic, they also required stronger recruiting support to build a steady pipeline of workers. With seven West Coast locations operating independently and using different pay structures and benefit plans through various staffing firms, the lack of standardization created inconsistencies and further complicated hiring across the organization.

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