The client is a regional health insurance provider offering a wide range of coverage options and member services. After more than a decade with their previous supplier, they went to bid in 2024 and selected Acara despite initial concerns about transitioning to a new vendor. Since January 2024, Acara has become their trusted recruitment partner, supporting roles in professional services, accounting, customer service, administration, benefits consulting, pharmacy, and more. The client faced key hiring challenges, including seasonal high‑volume recruitment during open enrollment, requiring a specialized and adaptable staffing approach.

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