Case Study
Delivering a personalized shopping experience
Unbxd software revolutionized personalized shopping for home & furnishings retailers struggling with unintelligent search, absent machine learning recommendations, and poor product discovery. AI/ML-powered search delivered sales associate-level relevance across search, browse, and recommendations, while hybrid human-machine controls enabled easy algorithm overrides for overstock, high-margin items, and promotions. This transformed frustrated browsing into effortless journeys, dramatically boosting related product discovery, engagement, and conversions through context-aware intelligence that perfectly matched shopper intent with business priorities.
