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Case Study

Delivering Resource Solutions to the Blue Light Sector

Delivering Resource Solutions to the Blue Light Sector

Delivering Resource Solutions to the Blue Light Sector

Bloom
Pages 2 Pages

Bloom and Servoca Resourcing Solutions worked with a leading UK police force to increase investigative capacity through a managed civilian investigator model. The project aimed to free police officers for complex or frontline duties, improve collaboration, reduce investigation backlogs, and improve outcomes for victims and witnesses. Servoca recruited, trained, vetted, deployed, and managed investigators while providing weekly activity updates, monthly performance reporting, and ongoing workforce support. Over six months, the service delivered thousands of statements, CCTV retrievals, directed enquiries, and other tasks. Reported outcomes included improved charge or summons rates, reductions in cases closed with no further action and open crimes, and substantial decreases in overtime. Four

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