This case study explains how a building products manufacturer transformed a highly disorganized spare parts operation into a best-practice MRO storeroom supported by structured processes and technology. The project included creating a dedicated facility, implementing standardized storage and cataloging methods, establishing formal procedures, documenting responsibilities and training personnel. Improved inventory control, secured access and enhanced CMMS/EAM usage eliminated parts losses, restored vendor relationships and increased accountability. The initiative dramatically reduced parts retrieval times and generated millions of dollars in annual savings, while creating a model storeroom recognized as a benchmark for operational excellence.

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