A digital agency with 600 users across five U.S. locations relied on SIP over legacy MPLS and needed to modernize as its workforce shifted to remote work. BCM One delivered Voice Enabled Teams, enabling outbound calling, replacing SIP trunks, and ensuring full E911 compliance through a portal that registers each user’s location down to the room level. The upgrade let the agency retire its copper service, improve collaboration, and meet FCC safety requirements. The parent company was so impressed that it plans to expand the solution to 120,000 users in 189 countries with BCM One guiding deployment.

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