Case Study

Digital Transformation to Help Connect With Customers and Improve the Business Cycle

Digital Transformation to Help Connect With Customers and Improve the Business Cycle

Digital Transformation to Help Connect With Customers and Improve the Business Cycle

Pages 3 Pages

A worldwide reference for both label designers and printers, Arconvert is the leading manufacturer of self-adhesive materials, papers and films designed specifically for labelling. With a turnover of more than €800 million and 1,570 employees, its business model has evolved to address two target markets: direct consumers (B2B) and indirect consumers (B2B2B). The increasing number of customers triggered a need for change in order to coordinate and streamline business processes, as well as regain a ‘presence’ in customer interactions.

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