Case Study
Eastern Lift Truck Co., Inc. Partners with ServiceMax to Support Growth, Digitize Customer & Employee Experiences
Eastern Lift Truck Co., Inc. Partners with ServiceMax to Support Growth, Digitize Customer & Employee Experiences
Eastern Lift Truck Co., Inc. is a leading distributor and service provider of forklifts, material handling equipment, storage solutions, and warehouse support services. The company serves distribution centers and warehouse operations through its Material Handling Division, which provides new, used, and rental equipment, parts, maintenance services, fleet management, and OSHA-approved operator training. Additional business units include Dock & Door, which specializes in dock and door equipment sales, installation, certification, and service, and Retail Services, which offers balers, compactors, and floor-cleaning equipment. As the company expanded its operations and service offerings, the ELT Systems Group focused on improving technology and business processes to support growth, enhance ser
