El Paso Pipeline Group reduced its annual software maintenance and support costs by gaining visibility into actual IT usage across the organization. Facing economic downturn and rising expenses, management needed detailed insights into how software was being used. By implementing Open iT, El Paso improved checkout and usage practices, eliminated unnecessary purchases, and aligned licenses with real demand. Tracking true usage patterns enabled the company to avoid waste and make informed decisions, resulting in savings of hundreds of thousands of dollars in the first year alone. El Paso operates the largest natural gas pipeline system in North America with a workforce of over 5,000 employees in the United States and Brazil.

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