This customer profile describes a global professional services organization headquartered in Englewood, Colorado, with around 60,000 employees and a large international membership base. The organization sought to modernize its enterprise systems and resolve long‑standing business pain points after facing limitations from a rigid incumbent vendor. To support its evolving needs, it partnered with ITC for consulting, solution assessment, and training services. Leveraging deep expertise in Oracle Fusion, PBCS, OCI PaaS and IaaS, HCM, and EPM, ITC delivered tailored solutions and a clear roadmap for transformation. The engagement improved system flexibility, user adoption, and scalability, enabling the organization to better support global operations and adapt to future business demands.

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