Case Study
Eliminating Expense Reporting Bottlenecks
Nation’s Best Sports (NBS), North America’s largest sporting goods buying group with more than 800 retail stores, modernized its travel and expense (T&E) reporting workflow using Gorilla Expense. Their previous manual process created approval bottlenecks, delays, and required multiple employees to handle each expense report. Gorilla Expense centralized workflows, automated reporting, integrated directly with Microsoft Dynamics GP, and simplified approvals through mobile and web-based expense submissions. Employees quickly adopted the platform, especially the mobile app, which enabled travelers to submit reports while in transit. The result was substantial time and cost savings, faster approvals, improved reporting consistency, and reduced frustration for both travelers and accounting perso
