HCLTech assisted a Tier 1 telecom operator in combating fraud by applying advanced analytics and behavioral profiling. The Fraud Management Framework detected SIM-boxing and IRSF attacks with rule-based models analyzing anomalies in call patterns and device usage. The initiative achieved 85% faster fraud detection, 5× coverage expansion in six months, and a 50% reduction in revenue loss. The partnership continues to evolve with adaptive countermeasures to new fraud schemes.

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