GE Aviation On Wing Support delivers rapid engine maintenance services for commercial airlines through a global network of 300 highly mobile service technicians and ten support centers located around the world. Operating in locations ranging from major international hubs to remote regions, the team is responsible for minimizing aircraft downtime, which can result in significant operational and financial impacts for airlines. To meet its target of responding to customer issues within 24 hours, GE Aviation required a dedicated field service solution capable of managing the complexity of global operations, coordinating resources efficiently, and improving service execution. By modernizing its field service processes, the organization enhanced visibility into service operations, streamlined te

Join for free to read