This 2024 case study describes how a global industry leader with operations in 100+ countries addressed knowledge silos and duplicated effort by building a GenAI-powered unified search engine on Google Cloud that connects 10+ enterprise sources such as SharePoint, Confluence, Jira, GitHub, and ServiceNow. Brillio conducted discovery and impact studies, then designed a single search bar experience with filters (source, date range, keywords), real-time results, and a generator response feature that summarizes complex outputs and extracts insights using configurable templates. The solution also supports multilingual and cross-lingual search, auto-suggestions, and intelligent relevance improvements, with custom connectors on GCP designed for resilience, scalability, and lower operating cost.

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