Case Study

Home Services Contact Center Sets 67% More Appointments with Convoso Speed to Lead, Reporting, and More

Home Services Contact Center Sets 67% More Appointments with Convoso Speed to Lead, Reporting, and More

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Convoso helped Long Home Products’ home services contact center set 67% more appointments by transforming how the team contacted leads and managed outreach. Its dialer delivered faster speed to lead, automation, and smarter reporting, so agents spent more time in quality conversations and less time idle. With better list management, configurable workflows, and real-time visibility into performance, Convoso turned the outbound operation into a true sales and marketing engine that kept the company ahead of competitors.

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